User Personas

The “typical” users of CHT Applications across diverse contexts

User personas give you a common understanding of who you are serving, particularly when working across diverse contexts. Your global personas are based on “typical” users, knowing that some variation is present in different settings.

Being explicit about who are you designing with and for, and understanding what’s important to them helps you prioritize features, make better design decisions, and optimize impact.


Professionalized Community Health Worker (CHW), Janet

The central users of apps built with the CHT

CHW Supervisor, Ann

Training and supporting CHWs

Regional Manager, Christina

Overseeing regional activities

Nurse, Mary

Training and managing CHWs

Data Manager, Paul

Collating and reporting on community and health system data

App Builders

Developing and delivering world-class software

Partner Personas

An overview of CHT Partner Personas