The tutorial will take you through mapping of users on CHT hierarchy, including:
A user persona is a generalized character that embodies a particular type of user.
User roles are the activities that the user personas are expected to carry out.
A hierarchy represents the reporting structure.
In this section, you will define a hierarchy, define user persona roles and map user personas to the hierarchy.
Identify reporting structure of the user personas in order to have a flawless flow of data from one level to another.
For instance, a family member is part of a household. A household and CHWs are part of a CHW area. A CHW area and nurses are part of a health facility. Additional levels may be added as needed. The admin level operates outside of the hierarchy and gives access to all levels and people.
The app hierarchy is often modeled after the health system, health program or community structure. All people who are registered in the app must be associated with a place. These places are located in a hierarchy to other places.
Determine all the actors within the system in terms of who will be doing what.
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