Obtaining Logs

How to obtain logs from an instance

There are many places where useful logs reside. This details all those places, and the easiest way to get a hold of them.

Browser logs

To check if there are relevant logs open up the developer console. The shortcut is probably COMMAND+ALT+I on MacOS, or CTRL+ALT+I on Linux and Windows. Click the console tab and copy out any errors or logging that you think is relevant.

Server logs

The easiest way is to use medic-logs, a tool that comes with medic-conf:

medic-logs anInstance gardener

See medic-logs documentation for more details.

This will download logs to your current directory. You will need to look through these logs to work out what is relevant.